Privacy Policy

1. Introduction

This Privacy Policy describes how we collect, use, store, and protect your personal information when you use our fiscal receipt management platform and related services. By using our services, you agree to the terms outlined in this policy.

We are committed to protecting your privacy and ensuring the security of your personal data in compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) and other relevant regulations.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our services, including:

• Account information: name, email address, phone number, job title, and company name
• Fiscal receipt data: images, text, and metadata extracted from receipts you upload
• Payment information: billing details and transaction records
• Communication data: messages, feedback, and support requests

2.2 Automatically Collected Information

We automatically collect certain information when you access our platform:

• Device information: IP address, browser type, operating system, and device identifiers
• Usage data: pages visited, features used, time spent, and interaction patterns
• Log data: access times, error logs, and system activity
• Cookies and tracking technologies: preferences, session data, and analytics

2.3 Third-Party Information

We may receive information from third-party services you connect to our platform, such as accounting systems, ERP software, and payment processors, subject to their respective privacy policies.

3. How We Use Your Information

We use the collected information for the following purposes:

• Service delivery: to provide, maintain, and improve our fiscal receipt management platform
• Data processing: to extract, analyze, and store receipt data using AI and machine learning
• Fraud detection: to identify suspicious patterns, duplicate receipts, and potential fraud
• Communication: to send service updates, notifications, and respond to inquiries
• Analytics: to understand usage patterns and improve user experience
• Compliance: to meet legal obligations and enforce our terms of service
• Security: to protect against unauthorized access, abuse, and security threats
• Marketing: to send promotional communications (with your consent)

4. Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

4.1 Service Providers

We share data with trusted third-party service providers who assist us in operating our platform, including cloud hosting, payment processing, analytics, and customer support. These providers are contractually obligated to protect your data.

4.2 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights, property, and safety, or that of our users and the public.

4.4 With Your Consent

We may share your information with third parties when you explicitly consent to such sharing.

5. Data Security

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for data transmission and storage
• Secure cloud infrastructure with regular security audits
• Access controls and authentication mechanisms
• Regular security updates and vulnerability assessments
• Employee training on data protection and privacy
• Incident response procedures and breach notification protocols

While we strive to protect your data, no method of transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to enhance our security measures.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Retention periods vary based on:

• Account data: retained while your account is active and for a reasonable period after closure
• Receipt data: retained according to your subscription plan and legal requirements
• Transaction records: retained for accounting and tax compliance purposes
• Communication logs: retained for customer support and quality assurance

After the retention period, we securely delete or anonymize your data unless longer retention is required by law.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: request a copy of the personal data we hold about you
• Correction: request correction of inaccurate or incomplete information
• Deletion: request deletion of your personal data (right to be forgotten)
• Restriction: request restriction of processing in certain circumstances
• Portability: request transfer of your data to another service provider
• Objection: object to processing based on legitimate interests or direct marketing
• Withdraw consent: withdraw previously given consent at any time
• Complaint: lodge a complaint with a data protection authority

To exercise these rights, please contact us using the information provided in the Contact section below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience and collect usage data. Types of cookies we use:

• Essential cookies: necessary for platform functionality and security
• Performance cookies: help us understand how users interact with our platform
• Functional cookies: remember your preferences and settings
• Marketing cookies: used to deliver relevant advertisements (with your consent)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect platform functionality.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses approved by regulatory authorities
• Data processing agreements with third-party providers
• Compliance with applicable data protection frameworks

10. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete such information.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated policy on our website with a new effective date
• Sending an email notification to your registered email address
• Displaying a prominent notice on our platform

Your continued use of our services after the effective date constitutes acceptance of the updated policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: